Recently the Cabinet Office has been reaching out to
people with .gov.uk domain names to inform them that they must be using at
least one .gov.uk email.
According to the .gov.uk domain set up guide, for us to submit
your application you must have an up to date role-based email address such as
clerk@[your domain].gov.uk. GDS will not accept a personal email address (such
as a gmail address) or workplace email address such as
This is the same for people who already have an
existing .gov.uk domain. You will need to register at least 1 role based email
address connected to your domain and use it.
For people who are looking to register a .gov.uk
domain for this first time, this can pose a challenge as you need a domain to
set up the email so you can set up the domain. I’m sure you can work
out the issue with this. JISC’s solution is to inform us upon
registering which email you would like to be set up and make sure you use it
once we have set it up for you.
If you have any further questions regarding this,
please don’t hesitate to contact us on 01392 669497 or via email